We're working on the 'Five Tips Everyone Can Use to Give Feedback'
3. Ask the person your giving feedback to about their skills and behavior. Make it a conversation. Inviting the person into the feedback discussion is just good sense. It is going to make everyone feel more comfortable. It will make the tone of the meeting more conversational. Also, it's going to build repore with the two people to build a stronger relationship.
Here's an example a sales manager could use when talking to one of their saleswomen.
1) What techinques did you use this month to maximize your total sales?
2) What methods did you use to most effectively use the sales leads?
3) How could we improve the team performance for next month?
4. Be Open and Impartial to Possible Outcomes - When you give feedback, you have to let the person respond the way they want to. Any attempt to use manipulation, or try to have a person be 'forced' to use a new behavior is only going to cause more difficulties in that relationship.
You can not control the consequences, you can only really influence the behavior. Of course we all have goals and expected outcomes that would be great. First, planning for consequences is not always practical. Secondly, there are ethical considerations if the only concern is the consequences.
5. Create the possibility for how individuals, groups and systems can improve. If your in a position to give feedback, be able to show where growth can take place. There is always room for improvement, so be a vehicle for positive change. We all have blindspots, and differing perspctives; so take the time to genuinely help others improve.
Book Recommendation - "Other People's Habits" by Aubrey Daniels.
This is book gives fantastic advice about organizational behavior management. Concise, clear, and very practical advice. It's applicable to many areas outside of the workplace, and is a great addition to your bookshelf.
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